FAQ

Hi! Here is a list of the most common questions to save you some time.

How do I return a product?
Read the return policy.

Do you ship to my country?
At this time we only ship to the US.

Can I track my order?
Yes, you will receive a tracking number in the shipping confirmation e-mail with a link to where you track the parcel.

Accepted payment methods?
We accept card payments with MasterCard and VISA or payment via PayPal. There are several more options listed in the footer of the site.

Do I need an account to place an order?
No, you do not need to register to place an order, but you need to provide a valid e-mail address and contact details when placing an order.

Can I change my order?
We start working on your order as soon as it is placed, so there is a very limited time-frame in which you can amend or cancel it.

Did my order go through?
An order confirmation e-mail is sent immediately after the order is placed.